For example,ġ) This thread's main issue, as they completely fail to understand that voice calls have a much higher priority on our attention than written messages. Microsoft did many things right with Teams but completely missed the boat with others and they stubbornly refused to fix their mistakes for years. Scope of impact: This issue could potentially affect any user who's attempting to access the context menu within the Microsoft Teams desktop client.I completely agree with you OceanMan-8994. We're also requesting that users attempt to access the context menu through the web app to see if the issue is isolated to the desktop client only, which should narrow our investigative path. In parallel, we're gathering additional logs and data from users who can reproduce the issue so we can determine what exactly is occurring.
#Microsoft teams not working update
We're disabling this update in our test environment to validate that impact is remediated before proceeding with our broader revert plan. Our analysis thus far indicates that a recent feature update may be responsible for impact. User Impact: Users' right-click context menu isn't working as expected in the Microsoft Teams desktop client.Ĭurrent status: We've received reports from affected users that users' right click context menu isn't working as expected within the Microsoft Teams desktop client. Title: Users' right-click context menu isn't working as expected in the Microsoft Teams desktop client MS now has a service health advisory out for this issue - TM390278. We are also in the GCC if that helps so not sure if it is isolated to only GCC users. I am currently running Microsoft Teams Version 1.3 (64-bit). I have been able to duplicate this on other clients as well. While there are workarounds, it is something that is causing issues with staff. Not sure if this is causing the problem, however deleting the SETTINGS.JSON file and restarting the client will work for that session until of course you close it again, where the file is changed again upon closing.Ĭan someone at Microsoft look further into this? This seems like a bug that is now occurring in the last few releases. The paths within the file are totally different with extra slashes than from the initial file. Upon troubleshooting, I found that the SETTINGS.JSON file is being changed after the initial closing of the client. You can right-click a chat that is occurring within the window showing all of the avatars during a live meeting, however if you navigate to the same chat within the Chat listings, the right-click does not work. You can right-click fine if chatting within a Teams channel or if you pop-out the individual chat.
What is interesting is that this only happens on the Chats with groups or individuals. However, if you close the client again, right-click functions no longer work. If you close and clear the Teams cache in %appdata%\Microsoft\Teams and restart the client, it will work fine.
When right-clicking a chat field to receive a spell-checking suggestion or right-clicking to paste, no right-click menu appears. We are encountering an issue with the last few revisions of Teams.
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